Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Stuart “Violinii” Eisen

May 4, 2023

5  out of  5 rating by Stuart “Violinii” Eisen
"I've been working with Caroline and her crew for close to thirty years. Everyone there is always committed to complete customer satisfaction. You can just walk in, sit down and talk to someone who will answer your questions and resolve issues on the spot."

Edith Youngblood

May 1, 2023

5  out of  5 rating by Edith Youngblood
"It’s been my pleasure to work with Caroline Tuck and her team for my insurance needs for over 30 years. They have provided my homeowners, auto, flood and additional insurance policies. I recently moved to another city and the whole team has been wonderful to work with. I truly appreciate how Kim goes out of her way to answer all my questions and do follow-up calls to make sure that I am always properly insured. They are proactive and have notified me of policy changes including the the recent flood insurance pricing considerations. I will continue to use Caroline and her team for all my insurance needs."

Ashlee Hull

May 1, 2023

5  out of  5 rating by Ashlee Hull
"Caroline and her team are always on top of things for me! I tend to forget to put my insurance card in my car when I get a new one mailed, but they always get me an emailed copy right away! Great team!!"

Patrick Kevin Cinco

April 22, 2023

5  out of  5 rating by Patrick Kevin Cinco
"Dena did a great job with taking care of what I needed; she provided requested prices and document(s) instantly. Very responsive."


April 19, 2023

5  out of  5 rating by TEXAS GAME JUNKIE
"State Farm Agent Kim M. is always so pleasant to talk to & so very helpful no matter what the questions or issues are, she goes out of her way to always help. Thank you Kim. C.A."

Sonia Ponchak

April 19, 2023

5  out of  5 rating by Sonia Ponchak
"Called to get home insurance quotes and they were very helpful. They answered all our questions and were able to save us money on all our insurance policies. The staff is great! We highly recommend them!"


April 18, 2023

5  out of  5 rating by MrCancer1965
"The Staff is always friendly and helpful."

Anthony Hallmark

April 18, 2023

5  out of  5 rating by Anthony Hallmark
"Amazing customer service and very knowledgeable"

Danielle Arthurs

April 17, 2023

5  out of  5 rating by Danielle Arthurs
"My experience with State farm has been really great . Dena was very professional, helpful and friendly. I'm very pleased with my entire experience thus far. ☺️"

Phil Gonzales

April 14, 2023

5  out of  5 rating by Phil Gonzales
"Awsome group of people. A++ Service."

Tommy Archer

April 12, 2023

5  out of  5 rating by Tommy Archer
"Dena was wonderful to talk with this morning for a quote, very friendly and customer oriented. Kim was the same way a couple weeks ago. Caroline Tuck State Farm has all our insurance. Great service!"

Michael Redus

April 12, 2023

5  out of  5 rating by Michael Redus
"Carmen and Dena were great help the couple of times I ran in to issues with the claim process. Thank you!"

David V

April 3, 2023

5  out of  5 rating by David V
"The staff at Caroline Tuck has always been a great help going above and beyond to make sure I’m fully taken care of and satisfied. Kim makes the process easy to understand and will not end till all questions are answered. Thanks!"

Kan-B B

March 30, 2023

5  out of  5 rating by Kan-B B
"They are ALWAYS so helpful and nice. I appreciate how they go out of their way every time!"

Mary Garcia

March 30, 2023

5  out of  5 rating by Mary Garcia
"Love the staff here they are the best always helpful and knowledgeable have been with them for 20 plus years wouldn’t want any other insurance company"

Ryan Rice

March 24, 2023

5  out of  5 rating by Ryan Rice
"I have been a State Farm customer for 12 years & Caroline & her staff have always gone above & beyond to help me with any questions I may have & to make sure that I am getting the best rates for my money! They are awesome!"

Lee Ann LaCesa

March 9, 2023

5  out of  5 rating by Lee Ann LaCesa
"We have used Caroline Tuck State Farm office for our Commerical Auto policy for many, many years. The customer service amazing! Kim has always gone, above and beyond, in assisting and ensuring our customer requirements, requests and renewal certificates are expedited quickly, efficiently and professionally."

Lisa Hamilton

March 7, 2023

5  out of  5 rating by Lisa Hamilton
"Having both home and auto insured through State Farm certainly pays off! Kim was very helpful and responsive during my auto’s switchover. Couldn’t have been a better experience!"

D. Gray

March 6, 2023

5  out of  5 rating by D. Gray
"Dena was personable and informative. She answered all of my questions and helped to ensure my policy was tailored to fit my needs. Ultimately, Dena made feel comfortable to switch my coverage from my prior insurer to State Farm. Looking forward to a long lasting relationship. Thanks for your time and assistance Dena!"

Ben Goza

February 27, 2023

5  out of  5 rating by Ben Goza
"Don't hang up! My auto insurance rate recently went up and it's been pretty painful to pay every month. I figured "desperate times call for desperate measures" so when I got a voice mail from Dena about possibly being able to lower my rate I figured I didn't have anything to lose. When she gave me my new quote my jaw hit the floor. I bugged her with a lot of questions because it seemed too good to be true, and I was looking for the catch. But it is true! I'm saving a ton of money now and the wife and I are very happy and more comfortable. Thank you so much Dena and Caroline!"

Yashmin Blazzio

February 27, 2023

5  out of  5 rating by Yashmin Blazzio
"I’ve had mainly Carmen help me out with our insurances. She has been nothing but amazing in helping us get the best possible deal for our situation, always with extreme kindness and patience. My experience with this State Farm agency has been great!"

Mark Steezy

February 24, 2023

5  out of  5 rating by Mark Steezy
"Shoutout to Kim and Carmen! I gave them a call and explained a rental issue I was having, they listened diligently and were very compassionate with my situation. They asked if they could make a few calls to remedy the issue. Within 10 minutes they called me back and completely resolved my issue, actually even better than I had anticipated. I'm very happy with how fast and how thorough these ladies were at solving my problem and have nothing but good things to say about Statefarm due to their great work. Keep up the great job guys!! 10/10 customer service!"

April Hamilton

February 14, 2023

5  out of  5 rating by April Hamilton
"The service was excellent! Kim kept me updated throughout the process of switching over to State Farm. She is extremely knowledgeable and answered all of my questions and offered solutions to a specific situation. I am very happy that I switched. It’s a win-win for me in saving money and getting great customer service!"
Profile photo of Melissa Hutchinson

Melissa Hutchinson

February 10, 2023

5  out of  5 rating by Melissa Hutchinson
"My husband has been with Caroline since he was 16. For 34 years they have been absolutely incredible! From calling us for updates on our policy to answering any questions we have, they are always knowledgeable and helpful. All of her staff are amazing, but Kim has always gone out of her way to not only help us regarding our policy, but to give encouragement and get to know us personally. I cannot tell you how much our family appreciates them!"

Kim Gruber

February 8, 2023

5  out of  5 rating by Kim Gruber
"Excellent service 👍🏽😊!! Appreciate the special care of us!"